Ninhao

Refund & Return Policy

Last updated: April 2026

Thank you for shopping with us.

1. Returns

You may request a return within 14 days of receiving your order. Items must be unused, in original packaging, and in resalable condition.

2. Refunds

Once we receive and inspect your returned item, we will process your refund to your original payment method within 7 business days.

3. Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect due to our error.

4. Non-Returnable Items

Certain items such as personalized products, hygiene products, and clearance items may not be eligible for return.

Contact

For any return request, please contact us at: contact@ninhaomaniya.shop