Refund & Return Policy
Last updated: April 2026
Thank you for shopping with us.
1. Returns
You may request a return within 14 days of receiving your order. Items must be unused, in original packaging, and in resalable condition.
2. Refunds
Once we receive and inspect your returned item, we will process your refund to your original payment method within 7 business days.
3. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect due to our error.
4. Non-Returnable Items
Certain items such as personalized products, hygiene products, and clearance items may not be eligible for return.
Contact
For any return request, please contact us at: contact@ninhaomaniya.shop